Breaking Bad Data : Living in the Age of Machines

Recovering the Human Face

Too Easy, Too Fast, Too Big?

“There is great chaos under heaven, and the situation is excellent." Mao Zedong

4 Golden Rules for E-Grocery: Agile Last Mile and The Golden Age of the Consumer

Click & Collect (CnC)

The Reimagined Connected Business Process: Customer Experience, Last Mile and the Digital Imperative

It’s a fundamental principle that the consumer (human) side is the single most important factor in deciding on a flexible, dynamic infrastructure for omnichannel strategy, execution, fulfilment and last-mile optimization.”

Mad Retail: the emerging role of retail entertainement